Dental
Patient Info

The Lancashire and South Cumbria Dental Helpline: 0300 1234 010

The main conditions seen by the Emergency Dental Service are:

Swelling

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Pain

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Trauma

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Bleeding

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  • Are in severe pain that is not helped by painkillers and you cannot access care elsewhere
  • Have severe swelling closing the eye or affecting your breathing
  • Are bleeding a lot and it won’t stop
  • Have trauma of the face, mouth or teeth after a recent accident or injury
 

If you pay for your treatment, it will be a Band 1 Emergency Treatment NHS Charge

Dental helpline

* (If someone else is calling on your behalf they must be with you at the time of the call)

If you are already registered with a Dental Practice then please contact them first, however you are welcome to contact the dental helpline when your practice is closed

For those patients who are not registered, we are available at the times above

The helpline will assess for dental needs and if urgent, we will signpost you to the relevant Service

NHS 111 Online

Emergency treatment can also be accessed by contacting NHS 111

Click here

Charges

Calls to the helpline are charged at your standard local rate

For treatment, NHS dental fees apply unless you are exempt from dental charges There will be a Band 1 NHS charge

If you are unsure as to whether you are entitled to free dental treatment then please visit https://www.nhsbsa.nhs.uk/patient

NHS
Dentistry

Visit the NHS website for information for more information about registering with an NHS dentist: www.nhs.uk/nhs-services/dentists

Managing Dental Trauma

Dental trauma can occur due to accidents, sports injuries, or falls

Taking appropriate action is essential to prevent long-term complications

Acting quickly can significantly improve the chances of saving an injured tooth and make sure it heals as well as possible

In cases of knocked-out ‘adult’ teeth, repositioning within 30 – 60 minutes is critical to avoid loss of the tooth

Tooth fractures or displacements (where your tooth has been pushed out of its regular position) also require immediate stabilisation to minimise the damage 

This short animation and self-help video provides instructions on how to manage a knocked out or broken tooth

You should always seek urgent assessment with a dentist

LSC ICB Dental Health A-Z

Lancashire and South Cumbria ICB have developed a guide with hints and tips on how to keep your mouth healthy and avoid unnecessary trips to the dentist

Dental Trauma UK

Dental Trauma UK have lots of helpful information for how best to manage injured, damaged or knocked out teeth following a traumatic dental incident